Terms of Use
These Terms of Use (the “Terms”) govern access to and use of the Roovi mobile application
(package md.vlalex.roovi) and the roovi.app website (together, the “Service”).
By installing the app, signing up or using the Service, you confirm that you have read, understood and accept
these Terms.
Contents
1. The Service and the parties
Roovi is a tool for running a rental business: inventory catalog, QR-based hand-out, rental timers, shifts, pricing and analytics. The Service is provided by VLALEX Apps — an independent developer (“we”). The Service is intended for business use by persons over 18 years of age.
2. Accounts and organizations
- An account is required to use the Service. You agree to provide accurate information and to keep your sign-in credentials confidential.
- On sign-up you create an organization and become its administrator. The administrator invites operators by code and manages their access.
- You are responsible for actions performed in the Service under your account, and the organization's administrator is responsible for its membership.
3. Plans and limits
The Service is offered on the Start (free), Business and Network plans. Plan contents and limits (locations, operators, items, history) are listed at roovi.app#pricing and in the app. The subscription price depends on the platform and the country: in the iOS app the App Store price for your storefront applies — that is the price shown in the app before you confirm the purchase. If you exceed your plan's limits, the Service may restrict creating new objects until you switch to a suitable plan.
4. Payment and subscription
The Business and Network plans are provided by subscription — monthly or annually. How you pay depends on which app you subscribe in.
4.1. Subscriptions in the iOS app
- Subscriptions are purchased exclusively through an App Store in-app purchase. Payment is charged to your Apple Account when you confirm the purchase; the iOS app offers no other payment method.
- The price for your country is set by the App Store. It is shown in the app before you confirm, and that is the amount charged.
- Subscriptions renew automatically. The next period is charged within 24 hours before the current period ends, unless auto-renewal is turned off at least 24 hours before that time.
- Managing the subscription, changing plan and turning off auto-renewal are done in your Apple Account settings: Settings → your name → Subscriptions. We have no access to those settings and cannot change them for you.
- Purchases made through the App Store are additionally subject to the Apple Media Services terms.
4.2. Subscriptions in the Android app
- Payments are processed by Lemon Squeezy, LLC, a payment provider acting as the merchant of record. Card details are processed on the provider's side and are not shared with us. Prices are stated in euros (EUR).
- Subscriptions renew automatically at the end of each paid period until cancelled.
- If a payment fails, we may provide a grace period to update the payment method, after which the organization is moved to the Start plan.
- Prices may change; we will notify you of a price change for an active subscription at least 30 days in advance, effective from the next billing period.
4.3. Common terms
- For the Business plan we provide a 14-day free trial with no card required. If no subscription is purchased by the end of the trial, the organization is moved to the Start plan.
- A subscription applies at the organization level: the plan and its limits apply to the whole organization, no matter which member subscribed or in which app. An organization that subscribed on another platform keeps access to what it paid for in the iOS app.
- One Apple Account can be linked to only one Roovi organization.
5. Cancellation and refunds
- A subscription purchased in the iOS app is cancelled by you in your Apple Account settings (Settings → your name → Subscriptions). We cannot cancel it for you.
- A subscription purchased in the Android app can be cancelled in the app or via the Lemon Squeezy customer portal.
- After cancellation the plan remains active until the end of the paid period, after which the organization is moved to the Start plan.
- Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com. We do not process those refunds. For Android payments, email [email protected].
- By default, no refunds are issued for the unused part of a paid period, except where required by applicable consumer protection law.
- Downgrading or cancelling does not delete your organization's data: the Start plan limits simply apply to it again.
6. Acceptable use
When using the Service, you agree not to:
- violate applicable law or the rights of third parties;
- upload malicious code, interfere with the Service, or circumvent technical restrictions and plan limits;
- attempt unauthorized access to other organizations' data;
- decompile or otherwise extract the application's source code except as expressly permitted by law;
- resell or sublease the Service without our written consent.
7. Your data and content
The data you enter into the Service (catalog, photos, rental records, organization details) belongs to you. You grant us the right to process this data to the extent necessary to operate the Service. You are responsible for the lawfulness of the content you upload, including rights to photos and the personal data of your rental customers. Personal data processing is described in the Privacy Policy.
8. Intellectual property
The Roovi application, website, logo and design elements are protected by intellectual property rights and belong to us or our licensors. We grant you a limited, non-exclusive, non-transferable license to use the application for its intended purpose on iOS and Android devices.
9. Disclaimer of warranties
The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we do not warrant that the Service will operate uninterrupted or error-free, or that it is fit for any particular purpose. We strive to keep the Service highly available, but individual features may be temporarily unavailable.
10. Limitation of liability
To the maximum extent permitted by law, our aggregate liability for any claims related to the Service is limited to the amount you actually paid for the Service in the 12 months preceding the event giving rise to the claim. We are not liable for lost profits or indirect damages, or for decisions you make based on data in the Service. Nothing in these Terms limits liability that cannot be limited by law.
11. Suspension and termination
We may suspend or terminate access to the Service in the event of a material breach of these Terms, notifying you where reasonably possible. You may stop using the Service at any time and request deletion of your account and data as described in the Privacy Policy.
12. Changes to the Terms
We may update these Terms. The current version is always available at roovi.app/terms-en with the date of the last update. We will announce material changes in the app or by email; continued use of the Service after the changes take effect constitutes acceptance.
13. Contacts
For questions about these Terms and the Service: [email protected].
Service provider: VLALEX Apps.